Privacy Policy

Aseef IT Holding Co. (“Aseef”, “we”, “us”, or “our”) operates the https://aseef.co/ website and provides related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collected

Information is collected to operate services effectively, enhance user experience, ensure security, and provide relevant updates and support when individuals interact with the website, applications, or digital platforms.

App Privacy

Applications and Products

This applies to all websites, software, mobile applications, web applications, digital products, platforms, and services owned and operated by Aseef IT Holding Co., including the mobile and web applications we build and operate for our own use and for clients across finance, healthcare, education, e-commerce, manufacturing, real estate, and the public sector.

What we collect

When you use any Aseef-owned application or product, we may collect personal information necessary to provide and improve our services, including your name, email address, phone number, account credentials, user ID, device information, IP address, usage data, support communications, and any other information you voluntarily provide.

How we use it

  • Create and manage user accounts
  • Provide access to our products and services
  • Authenticate users and maintain account security
  • Deliver customer support
  • Improve product functionality and user experience
  • Comply with applicable legal and regulatory requirements under the laws of the Kingdom of Saudi Arabia
  • Protect against fraud, unauthorized access, and misuse

How long we keep it

Your personal information is retained only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. When no longer required, it is securely deleted or anonymized in line with our data retention practices.

Purpose of Data Use

Collected data may be used to provide and maintain services, enhance user experience across platforms, and ensure security while detecting and preventing fraud.

Cookies

Cookies may be used to remember user preferences, analyze site traffic, and improve services. Users can control cookie settings through their browser.

How We Store Your Data

Your information is stored on secure servers. We protect your data with strict security measures, including encryption and secure data transfers.

Sharing Your Data

Personal data is not sold or shared with third parties without user consent, unless required by law.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Ask us to delete your data

To exercise your rights, please contact us at https://aseef.co/contact-us/

Account Deletion

Request Account Deletion

If you have created an account for any application or product owned and operated by Aseef IT Holding Co., you have the right to request deletion of your account and the personal information associated with it.

To submit a request:

  • Complete our Account Deletion Request Form providing your registered email address, user ID (if applicable), and the name of the application or product your account is associated with.
  • We may verify your identity before processing the request, to protect your account from unauthorized deletion attempts.
  • Once verified, your account will be deleted within 30 days, except where we are required to retain certain information to comply with applicable law, resolve disputes, prevent fraud, or meet other regulatory obligations.
Account Deletion Form

    ✓

    Request Submitted

    Your account deletion request has been received successfully.

    What gets deleted:

    • Your account profile, credentials, and associated personal information
    • Your usage history and in-app activity tied to your account

    What may be retained, and for how long:

    • Information required by Saudi law or regulation (e.g., transaction or billing records)
    • Data needed to resolve an open dispute, complaint, or fraud investigation
    • A copy that may remain in secure backup systems for a limited period before being permanently purged

    Changes to This Privacy Policy

    We may update this Privacy Policy periodically. We will notify you of changes by posting the new Privacy Policy on this page. Your continued use of the Service after changes are posted constitutes acceptance of those changes.

    Contact Us

    If you have questions about this Privacy Policy or how we handle your data, please reach out to us at https://aseef.co/contact-us/

    📧 Email: contact@aseef.co
    📞 Phone: +966 596872332
    🏢 Address:Building No. 3788, Munifa Street, Riyadh, Saudi Arabia, 13248